Problems encountered: the solutions

Permission denied message when enabling alerts? Restore the camera and microphone permissions for sayseeshow.io in your browser, in Chrome or on Android.

Permission denied: what should I do?

If you get the permission denied alert message when enabling alerts, it is because the application did not obtain permission to access your camera and microphone during installation.

The sayseeshow.io application uses your web browser to display its interface and communicate with the other smartphones: the application therefore needs your permissions at browser level. Here is how:

  • Click the small settings icon in the address bar, at the top.
  • Browser settings icon, to the left of the address bar
  • On the next menu, click on Permissions.
  • Browser settings menu open on the sayseeshow.io site
  • Permissions menu of the sayseeshow.io site, with the camera and microphone settings
  • Allow your camera and microphone for the sayseeshow.io application by switching both buttons.
  • Camera and microphone allow buttons switched on on the sayseeshow.io page
  • Careful: do not click on Reset permissions, as that would cancel your sayseeshow.io permissions.
  • Quit your browser and launch the sayseeshow.io application again.
Permission denied: adjusting the Chrome settings

Same cause: the application did not get permission to access your camera and microphone during installation. You can fix this in your browser settings:

  • Click the three small dots at the top of the browser, then on Settings.
  • Three-dot menu of the Chrome browser
  • On the next menu, scroll down and look for the Site settings menu, then click on it.
  • Chrome settings page, at the Site settings section
  • In the three settings below (camera, microphone and notifications), click and tick Ask first.
  • Chrome settings showing the Camera, Microphone and Notifications options
  • Ask first option ticked for the camera
  • Ask first options ticked for the microphone and notifications
  • Quit your browser and launch the sayseeshow.io application again.
Permission denied: adjusting the Android settings

Since the application runs in your Chrome browser, you have to allow the camera and the microphone for Chrome by adjusting the general settings of your smartphone:

  • Click the Settings icon of your smartphone.
  • Settings icon on the home screen of an Android smartphone
  • In the Settings menu, click on Apps and select the Chrome application.
  • Android smartphone settings, Apps menu
  • In the Chrome application settings, click on Permissions.
  • Chrome application settings in Android, Permissions menu
  • In the Permissions menu of Chrome, allow the camera and the microphone.
  • Chrome permissions for Android: camera and microphone allowed
  • Quit the Settings menu and launch the sayseeshow.io application again.
Going further

The other FAQ topics

Installation FAQ

Go through the installation step by step to start again from a clean slate.

Read

Several smartphones FAQ

Check that the devices are paired and that each one shows Connected.

Read

Getting started FAQ

The essential everyday gestures in the application, from enabling alerts to the settings.

Read

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