Translated document This document was translated from French. In the event of any discrepancy between the translation and the original, only the French version is authoritative: Conditions générales de vente.

General terms and conditions of sale

Version in force since May 7, 2025.

1. Preamble

These General Terms and Conditions of Sale (hereinafter the Sale Terms) govern exclusively the sale of usage licences for the SAY SEE SHOW mobile application, whether through the website https://sayseeshow.com or directly through the application.

By accessing the Application and purchasing a licence, the user acknowledges having read, understood and unreservedly accepted these Sale Terms, as well as the Terms of Use, the Privacy Policy and the Legal Notice.

2. Seller identification

The development and commercial distribution of the SAY SEE SHOW software are provided by:

S.A.S. Say See Show
Share capital: EUR 124,500
RNE: registered with the French National Enterprise Register
Head office: 255 rue Martha Desrumaux, 24000 Périgueux, France
EU VAT number: FR56939465902
Email: email us
Publishing director: Jean-Luc Antoine
Website: https://sayseeshow.com
Hosting provider: Infomaniak Network SA, Rue Eugène-Marziano 25, 1227 Les Acacias, Geneva, Switzerland, tel.: +41 22 820 35 44

3. Nature of the product

SAY SEE SHOW is a digital application that transforms an old smartphone into a monitoring system for personal belongings, or into an abnormal motion detection device including falls, for non-medical surveillance purposes.

It is a consumer-grade software product and does not fall under the regulatory framework applicable to medical devices (see the Terms of Use).

4. Business model: freemium licence

The application follows a freemium model. Some features are accessible free of charge. Full access to all advanced features requires the purchase of an annual licence, valid for one (1) year from the purchase date.

No automatic renewal: the licence does not renew automatically.
Device-bound validity: the licence is tied to the device on which it is purchased.
Non-transferability: the licence cannot be transferred to another device.

5. Pricing and payment

Prices are listed in the country currency or by default in euros (EUR), including all applicable taxes (VAT). Payment is made exclusively through the methods offered in the application. Currently, transactions are processed through the Revolut platform.

A proof of purchase is generated at the end of the transaction and may be retained by the user.

6. Delivery of the licence

The licence is delivered immediately after payment, directly to the device used for the purchase, via a certified file stored locally (in the browser or application cache).

SAY SEE SHOW strongly recommends purchasing the licence from the primary device, the one that will receive the alerts, and not from the older smartphone that acts as the sensor. No post-purchase licence transfer is possible.

7. Right of withdrawal

Under Article L221-28 of the French Consumer Code, the right of withdrawal does not apply to digital content provided without physical support, the performance of which has begun after the consumer's prior express consent.

By confirming the purchase, the user expressly waives their right of withdrawal.

8. Warranty and service availability

SAY SEE SHOW undertakes to provide a service consistent with the description given in the application and on the website.

In the event of a malfunction not caused by improper use, the user may contact technical support through the online form available on the website.

The publisher does not guarantee complete continuity or error-free operation, particularly in the event of network failure, operating system updates or hardware compatibility issues.

9. Liability

The publisher declines all liability for use of the application for medical or equivalent purposes, in accordance with the medical device exclusion clause in the Terms of Use.

The user remains solely responsible for configuring, installing and interpreting any data output from the application.

10. Protection of personal data

The handling of personal data collected in the course of the order is described in the official privacy policy.

The data collected is strictly limited to processing the order and is not shared with third parties.

In accordance with the GDPR, users have the right to access, rectify, object to, restrict, transfer and erase their data at any time.

11. Disputes and governing law

In the event of a dispute, an amicable resolution is always sought first.

These Sale Terms are governed by French law.

In the event of legal proceedings, jurisdiction is granted to the courts in the district of the head office of S.A.S. Say See Show, unless otherwise required by mandatory law.

12. Version and amendment of the Sale Terms

The applicable version of the Sale Terms is the one in force at the time of purchase. S.A.S. Say See Show reserves the right to amend these Sale Terms at any time. Users will be informed of any material change through the website or the application.